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Tempus FI Timesheet Update

By January 19, 2022News
Public Information Spanish Session

Important Tempus FI Timesheet Update:
Starting 1/13/22, MassHealth PCAs and consumers will receive a text message and email confirming that Tempus FI has received their timesheet within two business days after receipt. PCAs & consumers will receive another text and email once Tempus has processed their timesheet, the morning after it is processed.

PCAs and consumers should update their phone number and email address to ensure they receive these messages by visiting:

The Tempus call center is experiencing very long call wait times. Please do not call Tempus to confirm that your timesheet was received. You will receive a confirmation text/email within two business days of submitting. If there is an issue with your timesheet, Tempus will contact the Consumer directly.

Timesheets can be sent to Tempus Unlimited by fax: (800) 359-2884, mail: 600 Technology Center Dr., Stoughton, MA 02072, email:; or e-timesheet:

Consumers are strongly encouraged to use E-timesheet. E-timesheet is faster & easier than fax and has less potential for errors. E-timesheet users will get immediate confirmation that their timesheets were received.  To learn more about signing up for e-timesheet, please visit

Tempus Unlimited is now the ONLY Fiscal Intermediary (FI) for the MassHealth PCA program.  All timesheets must be submitted to Tempus FI. Please only submit timesheets for hours already worked. Visit for more information.



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