Personal Care Management

Every year CLW serves over 1000 people in Central Massachusetts who have Medicaid insuarance and need the help of a Personal Care Attendant (PCA). As an Independent Living Center, we are committed to assuring that those we serve have complete control in managing their own personal care.

This committment translates to a paradigm shift: the person with the disability becomes the boss, employing his/her own personal care attendant. We teach each individual how to meet their own personal care needs, how to interview personal care attendants and check references. Hiring and firing of the PCA, establishing a daily care schedule, it's all in the consumer's hands, where the control belongs.

Along the way, CLW is there to help. We visit and call the consumer to troubleshoot and encourage. The bottom line: personal needs are met in an independent manner, with all of the dignity and pride every individual deserves.